www.hcwh.ca

HIGH COUNTRY WEB HOSTING

"Alberta Web Hosting"

Support


ADDRESS:

CONTACT INFORMATION:
High Country Web Hosting
50 Sheep River Crescent
Okotoks, Alberta
T1S 1R3
 Telephone: (403) 618-1133

E-Mail:

LOGIN AND FTP AND SETTINGS

Host: www.your-domain-name.com
Username: your_username
Password: ****** (your_password)

These LOGIN & FTP settings will function a few days after you have re-directed your domain name to High Country's Web Servers. You can use an FTP program to transfer files to and from your web server account.

A great free FTP program is FileZilla.

YOUR CPANEL CONTROL PANEL

We are pleased to offer a full-featured control panel. To log into your control panel, use the username and password assigned to your account. Our control panel makes creating and maintaining your Website simple.
You may access your control panel at: http://your-domain-name.com/cpanel.
Username: your_username
Password: ****** (your_account_password)

Please put this in your favorites as you will need it to easily track your statistics.

EMAIL

If you wish to setup a new email address, please do so from within the control panel under the mail icon. Once an account has been created please use the following settings to setup your account in you email program:

  1. Incoming mail (POP3): mail.your-domain-name.com

  2. Outgoing (SMTP): Please use your SMTP settings that were provided by your Internet Service Provider (ISP).
    FYI: Telus uses "smtp.telus.net" and Shaw uses "shawmail.cg.shawcable.net" or "shawmail".
    If you do not have access to your ISP's mail server then you may also use mail.your-domain-name.com.

  3. Account Name: your_email_address@your-domain-name.com

  4. Password: ****** (your_email_password)

WEBSITE STATISTICS

To view your website statistics, please login to your control panel (see above) and select the icon labeled "Web/FTP Stats", (forth icon down on the left). Next, please select "Awstats" - it has the nicest charts and presentation. You can select the month you wish to view from the top drop-down menu and you can click on any of the links on the left margin to choose to see a variety of specialized statistical information.